Trouble Shooting

Information Messages

Cause: The scan completed, however no files were found. This may be a sign that your media is wiped and cannot be recovered anymore..

Warnings

Cause: RescuePRO needs a folder on a drive for storing temporary files during recovery. By default, this is the user's home folder. If there is not enough space on the System drive where the home folder exists, this message occurs. You may ignore this message, if you know that the free space on your System drive is enough for recovering your files from the selected media.

Solution: Select a folder for storing temporary files on another drive.

Cause: There are temporary files from a previous recovery on the drive.

Solution: When you run a new scan, you will be asked if you would like to clean up the temporary files from a previous run of RescuePRO. Make sure that you have saved the files from the Output folder to another location or they will be removed by cleaning up the temporary files at the start of a new scan. If you answer NO, you will use more disk space for each recovery until the clean up is allowed.